Continuing Education Workshops
Workshops are available on a wide variety of topics in health care communication. While there is some variation from program to program, nearly all of the workshops are designed for small groups of 10 to 25 participants. They are based on an extensive research literature, though didactic presentations are kept to a minimum. Active learning is encouraged through case-based discussions, group exercises, video case review, and communication skills practice.
“We’ve found that successful communication results in better patient care, as well as greater satisfaction for both the patient and clinician.” – Gary Friedlaender, M.D. Yale University School of Medicine
The workshops are available through a large network of health care organizations that sponsor Institute faculty members and offer the programs to their clinicians and staff. (Over 200 organizations have sponsored Institute faculty members.) Separate programs are available for both clinicians and non-clinician staff. Because the Institute does not offer workshops directly, individuals interested in attending workshops cannot enroll via this website or the Institute office.The Institute is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to sponsor continuing medical education for physicians. The Institute also awards Prescribed Credit under the terms of its accreditation from the American Academy of Family Physicians (AAFP).













