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Continuing Education Workshops

Communication Workshop Working Team

Workshops are available on a wide variety of topics in health care communication (Click here for IHC’s 2013 training calendar). While there is some variation from program to program, nearly all of the workshops are designed for small groups of 10 to 25 participants. They are based on an extensive research literature, though didactic presentations are kept to a minimum. Active learning is encouraged through case-based discussions, group exercises, video case review, and communication skills practice.

“We’ve found that successful communication results in better patient care, as well as greater satisfaction for both the patient and clinician.” – Gary Friedlaender, M.D. Yale University School of Medicine

The workshops are available through a large network of health care organizations that sponsor Institute faculty members and offer the programs to their clinicians and staff. (Over 200 organizations have sponsored Institute faculty members.) Separate programs are available for both clinicians and non-clinician staff. Because the Institute does not offer workshops directly, individuals interested in attending workshops cannot enroll via this website or the Institute office.The Institute is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to sponsor continuing medical education for physicians. The Institute also awards Prescribed Credit under the terms of its accreditation from the American Academy of Family Physicians (AAFP).

Current Workshops

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Clinician-Patient Communication To Enhance Health Outcomes

Open to:
Clinicians

C & C Less_Is_More

Choices and Changes: Clinician Influence and Patient Action

Open to:
Clinicians

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Connected: Communicating and Computing in the Exam Room

Open to:
Clinicians, Non-Clinicians

doctor talking up to patient

Strangers in Crisis: Emergency and Hospital-Based Clinicians

Open to:
Clinicians, All Healthcare Professionals

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"Difficult" Clinician-Patient Relationships

Open to:
Clinicians

PCMH Team

Team and Patient-Centered Communication: PCMH Focus

Open to:
All Healthcare Professionals

Mod 11 Unforgettable error

Care Not Cure: Dialogues at the Transition

Open to:
Clinicians

Equine-6

Conversations at the End of Life

Open to:
Clinicians

doc-in-hallway

Disclosing Unanticipated Medical Outcomes

Open to:
Clinicians

2013 CARE Photo

Treating Patients With C.A.R.E.

Open to:
Clinicians, Non-Clinicians

CoachCARE

Coaching for Impressive Care: Supervising for Impressive Healthcare Service

Open to:
Clinicians, Non-Clinicians

CCF photo

Candid Conversations: Talking with Female Patients about Sexual Health

Open to:
Clinicians

MCUMO

Managing Communication after Unanticipated Medical Outcomes

Institute for Healthcare Communication © 2013