Clinician-Patient Communication To Enhance Health Outcomes
Overview
Improved diagnostic accuracy, greater involvement of the patient in decision making and increased likelihood of adherence to therapeutic regimens are all outcomes of using effective communication strategies. Additional benefits are an increase in patient and clinician satisfaction and a reduced likelihood of malpractice litigation.
Clinicians may not have learned effective techniques to achieve these outcomes during their medical training. Some of the techniques may have been developed since the clinician was trained. The challenge is to introduce the techniques to clinicians and develop their skills in using the techniques in a brief period of time.
- Duration 1/2 Day, 1 Day
- Accreditation Approved for CE
- Available To Clinicians
- Course InformationDownload PDF
Program
Clinician-Patient Communication to Enhance Health Outcomes is offered as either a full day or half day workshop for groups with six to thirty learners. The workshop is a fast-paced interactive 4 or 6 hour program with a strong focus on opportunities to practice skills and techniques, not simply to hear about them. Less than 20% of the workshop is devoted to didactic presentations. Instead of passively listening to lectures, learners work individually and in small groups to analyze video enactments of actual cases, and with simulated patients (portrayed by trained actors). The workshop is conducted by trainers who have successfully participated in IHC’s Train-the-Trainer course. Attendance is limited to 30 learners to maximize small group learning.
Objectives
- Increase learner’s awareness of the biomedical and communication procedures required in healthcare practice;
- Identify key communication skills essential to the learner’s role in healthcare practice;
- Provide learners with opportunities to practice key communication skills through structured activities and simulated patient interactions.
- Ask learners to commit to applying a minimum of 2 learned skills to their own patient interactions.