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- Coaching for Impressive Care for Managers and Supervisors
- Connected: Communicating and Computing in the Exam Room
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- Disclosing Unanticipated Medical Outcomes
- Strangers in Crisis: Emergency and Hospital-Based Clinicians
- Team- and Patient-Centered Communication for the Patient Medical Home
- The Empathy Effect: Countering Bias to Improve Health Outcomes
- Treating Patients With C.A.R.E.
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Monthly Archives: August 2013
It’s not you, it’s we…
Effective communication is especially important when relationships are challenging. We explore contributing factors and effective strategies for managing difficult patient encounters.CM August 2013
YouTube video highlights IHC’s Candid Conversations curricula
See brief video introducing IHC’s Candid Conversations curricula