Bibliographies

HC has compiled a number of annotated bibliographies in the process of developing its many workshops, train-the-trainer courses and related programs. The annotated bibliographies listed below may be downloaded from this website in PDF format.

• Clinician-Patient Communication to Enhance Health Outcomes
• The Empathy Effect: Countering Bias to Improve Outcomes
• Clinician-Patient Communication: Telehealth Visits
• Team and Patient-Centered Communication for the Patient Medical Home
• Improving Communication in Oncology
• Choices and Changes: Motivating Healthy Behaviors
• “Difficult” Clinician-Patient Relationships
• Treating Patients with C.A.R.E.
• Coaching for Impressive Care for Managers and Supervisors
• Connected: Communicating Using EHR with Patients in the Exam Room
• Conversations during Serious Illness
• Disclosing Unanticipated Medical Outcomes
• Strangers In Crisis: Communication with Emergency Department and Hospital-Based Clinicians
• Candid Conversations: Talking with Female Patients about Sexual Health
• Clinician-Patient Communication: Telehealth Visits
• Advance Care Planning: Starting the Conversation