- IHC Training
- Continuing Education Workshops
- Train the Trainer
- Veterinary Healthcare Communication
- Veterinary Communication Modules
- Online Learning for Continuing Education Credit
- Other Programs and Services
- Professional Development and Coaching
- Accreditation for CME/NCPD
- Evaluation & Research
- Licensing Materials
Since 1987, we’ve conducted over 228,000 programs designed to enhance the quality of healthcare by improving the communication between clinician and patients. Our Continuing Education Workshops are intended for both clinicians and non-clinicians who are seeking CE credits in the field. Faculty courses utilize a “train-the-trainer” approach so that the course participant becomes a member of the Institute teaching faculty and is qualified to teach the course within their organization. We also offer a selection of Special Programs.
The development of a new workshop takes two years or longer and involves several phases and many people. The process begins with the creation of an annotated bibliography to assure that state-of-the-art information is available to the design team. The bibliography is included in the participant workbook as a resource to be used after the workshop has ended. Once the bibliography has been assembled, a team of experts from the Institute staff, advisory council, and consultants is brought together to develop the framework for the new program. Through an iterative process between this team and the staff responsible for the development of the program, an initial design is created and materials are developed. Extensive pilot testing then takes place and revisions are made after every test.
This extensive process has produced programs that are used in every conceivable medical setting with clinicians at all stages of professional development. More than 3,000 faculty members have been trained to provide these educational programs throughout North America.