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Continuing Education Workshops

Workshops are available on a wide variety of topics in healthcare communication (click here for IHC’s 2023 training calendar). While there is some variation from program to program, nearly all of the workshops are designed for small groups of 10 to 25 participants. They are based on an extensive research literature, though didactic presentations are kept to a minimum. Active learning is encouraged through case-based discussions, group exercises, video case review, and communication skills practice.

“We’ve found that successful communication results in better patient care, as well as greater satisfaction for both the patient and clinician.” — Gary Friedlaender, MD, Yale University School of Medicine

IHC’s accredited workshops are available through a large network of healthcare organizations that sponsor IHC faculty members and offer the programs to their clinicians and staff. (Over 200 organizations have sponsored IHC faculty members.) Programs are available for clinicians, non-clinician staff members, and entire healthcare teams.

For information about bringing IHC workshops to your organization, please contact info@healthcarecomm.org.

Current Workshops

Clinician-Patient Communication To Enhance Health Outcomes Workshop

Open to:
All Healthcare Professionals

Choices and Changes: Motivating Healthy Behaviors Workshop

Open to:
Clinicians

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The Empathy Effect: Countering Bias to Improve Health Outcomes Workshop

Open to:
Clinicians, Non-Clinicians

Strangers in Crisis: Emergency and Hospital-Based Clinicians

Open to:
Clinicians, All Healthcare Professionals

Treating Patients With C.A.R.E.

Open to:
Clinicians, Non-Clinicians

Disclosing Unanticipated Medical Outcomes

Open to:
Clinicians

Managing Communication after Unanticipated Medical Outcomes

Open to:
Clinicians, Non-Clinicians

"Difficult" Clinician-Patient Relationships

Open to:
Clinicians

Coaching for Impressive Care for Managers and Supervisors

Open to:
Clinicians, Non-Clinicians

Conversations during Serious Illness

Open to:
Clinicians

Connected: Communicating and Computing in the Exam Room

Open to:
Clinicians, Non-Clinicians

Candid Conversations: Talking with Female Patients about Sexual Health

Open to:
Clinicians

Communication Skills for Child Health Care Professionals

Open to:
Clinicians

Institute for Healthcare Communication © 2023