E2 Empathize With Your Patients
Module 2 provides a deeper exploration into VVV skills and techniques for the second E of the E4 Model: E2 – Empathize with your patient. The module presents scientific evidence demonstrating that clinician’s empathic communication leads to increased patient satisfaction, adherence and health outcomes. Learning how to connect with a patient and display empathy is a skill that all providers must be able to express regardless of the delivery format. The skills associated with conveying empathy in virtual video visits are key to success as a telemedicine provider. Identification and elimination of common barriers to empathy expression during VVV is covered. In addition, examples of empathy both verbally and nonverbally are demonstrated via presentation and through video simulation.
Cost: $149.00 per person for 1 Hour online module
- Accreditation Approved for CE
- Available To All Healthcare Professionals
1. Recognize opportunities during my VVV with patients to demonstrate empathy
2. Practice at least ONE verbal and ONE nonverbal technique to express empathy with patients
3. Commit to using ONE learned skill in my virtual video interactions with patients
Accreditation: The Institute for Healthcare Communication (IHC) takes responsibility for the content, quality and scientific integrity of this CME/CE activity. IHC is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. The Institute for Healthcare Communication designates the Clinician-Patient Communication to Enhance Health Outcomes for Virtual Video Visits (CPC for VVV): E2 Empathize With Your Patients for a maximum of 1 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
2020 CME Credit for Physicians: This activity has been approved for 1.0 AMA PRA Category 1 CreditsTM
Tuition is $149.00 per person
These Modules are conducted in Partnership with Karen Zupko & Associates.