Module 3 provides a deeper exploration into VVV skills and techniques for the third E of the E4 Model: E3 – Educate your patient. The module content highlights scientific evidence showing that patient misunderstanding contributes significantly to non-adherence, adverse outcomes, patient dissatisfaction and malpractice risk. Furthermore, patient misunderstanding can go unrecognized by the clinicians if they assume their communication has been understood as intended. Barriers to education are presented. The biggest obstacle to patient education is the use of technical words and jargon and failure to check to assess patient understanding. Patient education in virtual video visits employs many of the same communication approaches and techniques recommended for effective face-to face visits, with specific verbal and nonverbal caveats. The use of questioning techniques, such as asking for self-diagnosis, is advocated to communicate respect and to underscore how the clinician-patient relationship has evolved into an active collaboration. Finally, practice-enhancing tools such as Ask-Tell-Ask is demonstrated with examples via presentation and video simulation to encourage immediate VVV practice application.